Q4 2021 · NSE · Feb 10, 2022

ETERNAL Down 85% Quarter-on-Quarter - But Was the Loss Actually Shrinking?

Zomato's reported quarterly loss narrowed 85% quarter-on-quarter, from Rs. 435.1 crore to Rs. 67.1 crore - but almost the entire improvement came from a one-time Rs. 315.8 crore gain on selling a subsidiary to Curefit, a company Zomato was simultaneously building an equity stake in, while the underlying operating loss before that gain narrowed only 13%.

A Loss That Shrank Mostly on Paper

This is Zomato's third quarter as a public company - the quarter ran October 1 to December 31, 2021 (Q3 FY22), with results approved by the board and reviewed by Deloitte Haskins & Sells on February 10, 2022. For the first time since listing, this filing includes an unaudited year-on-year comparative column (the quarter ended December 31, 2020, back when Zomato was still private) - management furnished these figures and Deloitte's review report notes plainly that the comparative was "neither audited or reviewed" by the firm, so treat the YoY figures below as directionally useful, not independently verified.

The headline number looks like a dramatic turnaround: consolidated loss before tax narrowed from Rs. 435.1 crore in Q2 FY22 (see the prior quarter's post) to just Rs. 67.1 crore this quarter - an 85% improvement in a single quarter. Look one line up in the same statement, though, and the story changes: loss before exceptional items (the metric that strips out one-time gains and losses) was Rs. 382.9 crore this quarter, only modestly better than Q2's Rs. 440.5 crore equivalent - a 13.1% improvement, not 85%. The gap between those two numbers is a single Rs. 315.8 crore exceptional gain, and where that gain came from is worth knowing before crediting the business with fixing 85% of its loss in one quarter (see Beyond the Usual below).

Underneath the accounting, the actual delivery business kept doing roughly what it's been doing since the IPO: growing gross volume while thinning unit economics further. Gross Order Value» ("GOV") rose to an all-time high of Rs. 5,500 crore, up just 1.7% quarter-over-quarter (though +84.5% year-over-year) as management deliberately cut customer delivery charges and expanded into roughly 180 new cities with temporary free delivery. Adjusted Revenue» came in exactly flat quarter-over-quarter at Rs. 1,420 crore, and Contribution» margin - Zomato's own unit-economics measure - slipped again, to 1.1% of GOV from 1.2% the quarter before. The one piece of real operating improvement: Adjusted EBITDA» loss narrowed from Rs. 310 crore to Rs. 270 crore, a genuine 13% sequential improvement driven by what management calls "rationalizing spends across various businesses and functions" - a number untouched by the exceptional gain, since Adjusted EBITDA excludes exceptional items by definition.

The other big development this quarter: the vague "$1 billion over the next 1-2 years" ecosystem-investment pledge from last quarter's shareholder letter got its first real number attached. Management now says it's raising the cap specifically on quick-commerce (Blinkit, formerly Grofers) to "$400m cash over the next two years" - a scoped, named ceiling rather than an open-ended intention, and a partial answer to the concern flagged in that earlier post (see Beyond the Usual).

The Prescription

Keep doing exactly what this quarter's shareholder letter did with the quick-commerce pledge: attach a real number and a real timeframe to a strategic intention, rather than leaving shareholders to price a vague "$1 billion, sometime." The $400 million Blinkit-specific ceiling is a meaningfully better disclosure than last quarter's open-ended figure, and Blinkit's own reported trajectory (from a ~$100 million August 2021 investment to a ~$450 million annualized GMV run-rate by January 2022) gives shareholders something concrete to track it against. Do the same for the remaining minority stakes - Shiprocket, magicpin, Curefit - all four of which are still carried on the balance sheet at their original acquisition cost, unchanged, months after acquisition (see Beyond the Usual).

Stop routing subsidiary disposals through counterparties the company is simultaneously building an equity position in. Selling 100% of Jogo Technologies to Curefit Services and Curefit Healthcare in the same quarter Zomato disclosed a fresh Rs. 750 crore Curefit stake is the kind of transaction that should come with an independent fairness opinion or a plainly stated arm's-length justification, not just a two-line footnote - especially when the resulting Rs. 315.8 crore gain is what makes the quarter's headline loss look 85% better than the underlying business actually performed. None of this means the transaction was mispriced; it means the disclosure doesn't let a reader check.

Key Financial Metrics

Q3 FY22 (quarter ended December 31, 2021) vs. Q2 FY22 (quarter ended September 30, 2021) and Q3 FY21 (quarter ended December 31, 2020, unaudited/unreviewed comparative) - consolidated, reported in INR crore and USD (converted at the quarter-end rate of Rs. 74.43/$1)

Metric Q3 FY22 Q2 FY22 QoQ Q3 FY21 (unaudited) YoY
Revenue from Operations Rs. 1,112.0 crore ($149.4M) Rs. 1,024.2 crore ($137.6M) ✅ +8.6% Rs. 609.4 crore ($81.9M) ✅ +82.5%
Adjusted Revenue Rs. 1,420 crore ($190.8M) Rs. 1,420 crore ($190.8M) flat not disclosed in this filing n/a
Adjusted EBITDA Rs. (270) crore $(36.3)M Rs. (310) crore $(41.6)M ✅ loss narrowed not disclosed in this filing n/a
Operating Income (Loss before tax) Rs. (67.1) crore $(9.0)M Rs. (435.1) crore $(58.4)M ✅ loss narrowed 85% Rs. (351.3) crore $(47.2)M ✅ loss narrowed 81%
Net Income (Loss for the period) Rs. (67.2) crore $(9.0)M Rs. (434.9) crore $(58.4)M ✅ loss narrowed 85% Rs. (352.6) crore $(47.4)M ✅ loss narrowed 81%

Of the net loss, Rs. (63.2) crore ($(8.5)M) is attributable to Zomato's own shareholders and Rs. (4.0) crore to non-controlling interests. The QoQ and YoY "loss narrowed" tags above are true at face value but materially overstate the operating improvement - loss before exceptional items was Rs. (382.9) crore this quarter versus Rs. (440.5) crore in Q2 (a 13.1% narrowing) and Rs. (118.4) crore in Q3 FY21 (the year-ago quarter's own exceptional item was a Rs. (232.9) crore loss, which is why its reported bottom line looks worse than its underlying operating loss) - see Beyond the Usual for the full breakdown. Free cash flow and total cash aren't disclosed this quarter - Ind AS quarterly filings only require a cash-flow statement and full balance sheet in the annual filing, the same routine gap noted in the Q1 FY22 post; management's own shareholder letter states the company had "~$1.7 billion cash on our balance sheet" at the time of writing, but this is a narrative claim, not a disclosed, audited balance-sheet figure.

Key Operational Metrics

  • India food delivery GOV: Rs. 5,500 crore ($738.9M), the highest in company history, ✅ +84.5% YoY but only +1.7% QoQ from Rs. 5,410 crore
  • Orders: ✅ +93% YoY, +5% QoQ
  • Average order value (AOV): ~Rs. 400, ⚠️ down ~3% QoQ, mostly on lower customer delivery charges (see below)
  • Contribution (% of GOV): ⚠️ 1.1%, down from 1.2% the prior quarter
  • Customer delivery charges: de-grew 22% QoQ (Rs. 7.5/order reduction), while revenue from operations grew ~9% QoQ - management redistributed growth spend toward delivery-charge discounts (over food coupons) after finding better ROI there, and expanded into ~180 new cities (700+ total) with temporary free delivery to build ordering habits
  • Hyperpure revenue: Rs. 160 crore ($21.5M), ✅ +168% YoY, +40% QoQ; present in 9 cities, supplying 27,000+ unique restaurants (up 50% from ~18,000 in Q2)
  • Two of Zomato's top five cities (jointly ~15% of GOV) have sustained >5% Contribution margin for 7 consecutive quarters; a third top-five city (another ~15% of GOV) reached 4.3% this quarter - management frames 5% company-wide Contribution margin as the level needed to reach overall EBITDA break-even
  • Blinkit run-rate: ~$450 million annualized GMV (January 2022 annualized figure), 400+ dark stores across 20 cities, ~12-minute median delivery time, following Zomato's initial ~$100 million investment in the platform (then Grofers) in August 2021

Segment Results

Three geographic reporting segments: India, UAE, and Rest of World ("ROW"). This filing's Dec 2020 comparative column is unaudited and unreviewed, furnished by management (see note above).

Segment Revenue (external) QoQ YoY Segment result (PBT) Total assets Total liabilities
India Rs. 1,072.1 crore ($144.0M) ✅ +9.2% ✅ +92.1% Rs. (83.4) crore $(11.2)M Rs. 17,266.0 crore ($2,319.8M) Rs. 792.4 crore ($106.5M)
UAE Rs. 30.9 crore ($4.2M) ⚠️ -6.4% ⚠️ -0.6% ✅ Rs. 13.4 crore ($1.8M) profit Rs. 181.7 crore ($24.4M) Rs. 59.0 crore ($7.9M)
ROW Rs. 11.4 crore ($1.5M) ✅ +17.5% ⚠️ -43.6% ✅ Rs. 2.8 crore ($0.4M) profit Rs. 44.2 crore ($5.9M) Rs. 30.0 crore ($4.0M)
Total Rs. 1,112.0 crore ($149.4M) ✅ +8.6% ✅ +82.5% Rs. (67.1) crore $(9.0)M Rs. 17,491.9 crore ($2,350.1M) Rs. 881.4 crore ($118.4M)

India grew revenue 92.1% YoY and its segment loss narrowed even more sharply - from Rs. 346.3 crore a year ago to Rs. 83.4 crore this quarter, a 76% YoY improvement that's a genuine India-specific story, not an artifact of the exceptional gain (which sits below segment-level PBT in the consolidated Ind AS 108 disclosure and isn't allocated to any one segment). Loss as a share of segment revenue fell from 62.1% a year ago to just 7.8% this quarter - the clearest sign yet that the core India delivery business's unit economics keep improving with scale, even as the company-wide Contribution-margin percentage (a food-delivery-only measure) ticks down.

UAE is the segment worth watching for a different reason: revenue was essentially flat year-over-year (Rs. 31.1 crore to Rs. 30.9 crore), but segment profit nearly halved over the same period (Rs. 25.6 crore to Rs. 13.4 crore) - a real margin compression in the one market this project has previously called out as Zomato's proof-of-concept for delivery profitability at maturity (see the Q1 FY22 post and the Q2 FY22 post). One quarter of YoY margin softening in a small, unaudited-comparative segment isn't proof the model has stalled there, but it's the first quarter since IPO where UAE's trend line points the wrong way.

ROW posted a mixed picture: revenue grew 17.5% quarter-over-quarter (Rs. 9.7 crore to Rs. 11.4 crore) but was still down 43.6% year-over-year against the unaudited Dec 2020 comparative, while the segment stayed profitable for a second straight quarter (Rs. 2.8 crore, after Rs. 9.7 crore in Q2). The revenue base is now so small (Rs. 11.4 crore, about 1% of consolidated revenue) that the YoY decline is best read as this small, exploratory segment having been reshaped since a year ago (see the Q1 FY22 post on ROW's volatility) rather than a genuine multi-quarter trend.

Beyond the Usual

Every disclosed minority stake is still marked at what Zomato paid for it

The footnotes re-confirm four minority equity investments this quarter - Grofers India/Hands On Trades (the legal entities behind Blinkit), Shiprocket, magicpin (Samast Technologies), and Curefit Healthcare - and for every single one, the filing states: "there was no change in the fair value from the date of its acquisition." These stakes are classified as fair-value-through-other-comprehensive-income» investments, meaning they're supposed to be marked to market each reporting period, not simply held at cost - yet none has moved since Zomato bought in, spanning acquisitions made as far back as the prior quarter. This isn't necessarily wrong (illiquid, privately-held stakes are genuinely hard to revalue quarter to quarter, and a "no observable change" conclusion can be a legitimate one), but it means the Rs. 17,266.0 crore of India segment assets on this balance sheet includes several hundred crore of private-company stakes carried at cost during a period (early 2022) when late-stage private tech valuations were beginning to move quickly in both directions - worth watching the first quarter one of these actually gets revalued.

A subsidiary sale to a company Zomato was simultaneously investing in produced the gain that flattered the quarter's loss

During the quarter, Zomato acquired the remaining 35.44% stake in Jogo Technologies Private Limited (bringing its holding to 100%) and then sold that entire 100% stake to Curefit Services Private Limited and Curefit Healthcare Private Limited for Rs. 375 crore - in the same quarter the filing separately discloses a fresh Rs. 750 crore stake acquisition in Curefit Healthcare (see the finding above). The Jogo sale produced a Rs. 315.8 crore gain, booked as an "exceptional item," which is the entire reason the quarter's headline loss before tax (Rs. 67.1 crore) looks so much better than the loss before exceptional items (Rs. 382.9 crore) - see Key Financial Metrics above. Selling a wholly-owned subsidiary to a counterparty the seller is concurrently building an equity position in is not disclosed here with any independent valuation, fairness opinion, or arm's-length pricing justification - just a two-line footnote naming the transaction and its consideration. Nothing in the filing suggests the deal was mispriced, but the disclosure doesn't give a reader the information needed to check, at exactly the moment this transaction is doing the heavy lifting on the quarter's most-quoted number.

The $1 billion pledge just became a $400 million ceiling on one specific bet

Last quarter's post flagged that management had committed $275 million across four minority stakes while separately signaling "another $1 billion over the next 1-2 years" with no return framework attached. This quarter's shareholder letter narrows that pledge considerably for at least one category: management now caps quick-commerce-specific investment (effectively, further capital behind Blinkit) at "$400m cash over the next two years" - a named number with a named timeframe, replacing an open-ended one. That's a real improvement in specificity, but it still isn't the return-hurdle or ownership-target framework the prior post asked for, and it says nothing about the pace or ceiling of non-quick-commerce minority investing, which management says will continue indefinitely ("we want to continue making minority equity investments in businesses that will accelerate growth of our business").

The founder-CEO's stock option grant has now cost Rs. 561.3 crore over nine months

The Q1 FY22 post flagged a Rs. 1,363.5 crore stock option grant made solely to Zomato's Managing Director and CEO three months before the IPO, noting that just one quarter's amortization (Rs. 170.1 crore) nearly equaled that quarter's entire Adjusted EBITDA loss. This filing discloses the grant's cumulative nine-month cost: Rs. 561.3 crore, or roughly Rs. 187 crore per quarter on average - running higher than the first quarter's Rs. 170.1 crore charge, not tapering off. This single grant, to a single executive, is still amortizing at a pace that would - on its own - account for more than two-thirds of this quarter's Rs. 270 crore Adjusted EBITDA loss, months after the IPO it preceded.

More than a third of the IPO's net proceeds are still sitting in bank deposits

This filing discloses, for the first time, exactly how much of Zomato's Rs. 8,728 crore net IPO proceeds (after Rs. 272 crore of IPO expenses) had actually been deployed by quarter-end: just Rs. 3,267.7 crore (37.4%), against a stated target of Rs. 8,728 crore across "funding organic and inorganic growth initiatives" (Rs. 6,750 crore budgeted, Rs. 2,966.4 crore utilized) and "general corporate purposes" (Rs. 1,978 crore budgeted, Rs. 301.3 crore utilized). The remaining Rs. 5,460.3 crore was, per the filing, "temporarily invested in deposits with scheduled commercial banks" - a specific utilization schedule that fills in the gap the Q2 FY22 post flagged when it found the IPO cash barely showing up in the reported cash-and-equivalents balance.

Zomato is setting up its own lending arm

Buried near the end of the shareholder letter's capital-allocation section: Zomato is "in the process of setting-up our own non-banking financial company» (NBFC) which will allow us to extend short term credit to our ecosystem - our delivery partners, customers and restaurant partners." Management frames this as a low-capital way to improve the platform experience rather than a new profit center, but it's a genuine expansion of what Zomato is as a business - moving from pure marketplace/logistics into regulated consumer and merchant lending - disclosed here for the first time.

New Year's Eve is Zomato's own leading indicator, and this one was a record

Zomato's highest-GOV day of any year is reliably December 31, and this quarter's letter discloses that December 31, 2021 GOV hit approximately $18 million - about 78% higher than the same date a year earlier, the highest year-over-year growth the company says it has seen on that date in three years, on roughly 2.6 million orders. Management explicitly frames New Year's Eve volume as "a leading indicator of the growth we expect during the next year" based on past patterns - worth checking against how the following year's quarters actually play out.

Target Valuation Range

Still too early for a real verdict, and the peer-multiple picture barely moved this quarter: the market is paying roughly 18.5x-23.6x annualized revenue (Adjusted Revenue basis to Revenue from Operations basis) for a business whose statutory loss narrowed 85% on a one-time gain while its Contribution margin kept compressing. What would need to be true for that multiple to hold: Contribution margin needs to stabilize (not just this quarter's 1.1%, but the trend since IPO), and the newly-specific $400 million Blinkit ceiling needs to show a return, not just a bigger number than last quarter's vague pledge.

Zomato's shares closed at Rs. 137.40 on December 31, 2021 (the quarter's last trading day). The stock traded in a wider range this quarter than the prior two combined - month-end closes of Rs. 131.55 (October), Rs. 152.55 (November), and Rs. 137.40 (December), a ~16% rise into November followed by a ~10% pullback into year-end - still not a large enough or sustained enough move to warrant its own dedicated section, but the first quarter since listing where the price has actually moved rather than sitting flat.

Market cap buildup Q2 FY22 Q3 FY22
Share price (period-end) Rs. 136.60 Rs. 137.40
Shares outstanding 7,565,350,000 7,638,000,000
Market capitalization Rs. 103,340 crore ($13.92B) Rs. 1,04,946 crore ($14.10B)

Share count rose on new ESOP-related issuance.

A real DCF or reverse-DCF still isn't credible: free cash flow remains undisclosed this quarter (see Key Financial Metrics), and the company is actively redeploying a large, still-growing share of its balance sheet into minority stakes carried at cost with no observable fair-value trend (see Beyond the Usual) - neither supports modeling a stable cash-flow trajectory. A peer-multiples sanity check is the only viable approach - there is still no comparably-sized listed pure-play Indian food-delivery peer to benchmark against.

Peer-multiple sanity check Q2 FY22 Q3 FY22
Revenue from Operations (annualized) Rs. 4,096.8 crore Rs. 4,448.0 crore (~$597.6M)
Adjusted Revenue (annualized) Rs. 5,680 crore Rs. 5,680 crore (~$763.1M)
P/S (Revenue from Operations basis) 25.2x 23.6x
P/S (Adjusted Revenue basis) 18.2x 18.5x

A market still pricing 18-24x revenue two quarters after IPO hasn't repriced the story yet - it's still betting on the ecosystem strategy paying off, not on the 1.1% Contribution margin. The real test isn't this quarter's 85% headline loss improvement (which a single subsidiary sale mostly explains) - it's whether Contribution margin stops sliding before the market notices the difference between the two numbers itself.


Zomato Limited's Statement of Consolidated and Standalone Unaudited Financial Results for the quarter and nine months ended December 31, 2021 (XBRL filing and results statement, reviewed by Deloitte Haskins & Sells, dated February 10, 2022), and the company's Q3 FY22 shareholder letter and results presentation of the same date.