Q4 2022 · NSE · Feb 9, 2023

ETERNAL Blinkit's First Full Quarter Landed - So Why Did the Real Story Turn Out to Be Food Delivery Stalling?

Zomato's Q3 FY23 was billed as the quarter Blinkit's full-quarter numbers would finally show the real state of quick commerce - and they did, with contribution margin improving again. But the quieter story is food delivery's own GOV growing just 0.7% quarter-on-quarter in what's normally its strongest season, as an industry-wide post-Diwali slowdown interrupted two straight quarters of profit momentum. Two subsidiaries, one of them Blinkit itself again, still sit outside the principal auditor's own review - unresolved for a second straight quarter.

A Full Quarter of Blinkit, and the First Real Crack in Food Delivery's Growth

This is Zomato's seventh quarter as a public company - Q3 FY23 (quarter ended December 31, 2022), reviewed (not audited) by Deloitte Haskins & Sells, results approved by the board on February 9, 2023. It's the first quarter where Blinkit's numbers are genuinely comparable to a normal quarter rather than a ~52-day stub: the acquisition closed August 10, 2022, so this is the first full three months of consolidation.

Read the quick-commerce story alone and it's another quarter of real progress: Blinkit's own contribution margin improved from -7.3% to -4.5% of GOV», and its Adjusted EBITDA» margin improved from -17.5% to -13.0% - GOV grew 18% quarter-on-quarter without opening a single new dark store, purely from existing stores getting more productive.

But the quieter, more important number this quarter sits in food delivery, not quick commerce: GOV grew just 0.7% quarter-on-quarter - in what is normally India's strongest quarter for the business, spanning the festival season and year-end. Management attributes this to an industry-wide slowdown that set in after Diwali (late October), hitting the top 8 cities hardest, and frames it as temporary - a mix of a mid-market macro pullback, a premium-end shift toward dining out, and a premium-end travel boom, all pulling at the same customer base from different directions. Whether that reads as a temporary blip or the first sign of a maturing market is exactly the kind of question a reader following the last five quarters of steady food-delivery improvement should sit with - the business still turned a real, growing operating profit this quarter (Rs. 24.2 crore, up from Rs. 2.7 crore), but that profit came almost entirely from cost discipline and average-order-value growth, not from more orders.

The Prescription

Keep pushing food delivery toward the disclosed medium-term target - Adjusted EBITDA of 4-5% of GOV - and don't let a demand slowdown become an excuse to loosen the cost discipline that's been driving the last three quarters of improvement. Management's own answer to whether Zomato Gold (the new membership program, launched in late January 2023) would push out the previously stated Adjusted EBITDA break-even (ex-quick-commerce) target of Q2 FY24 was an unambiguous no - and the business was already break-even ex-quick-commerce in January 2023 alone, per management's own disclosure. That's the right instinct to hold onto: a business that's spent four straight quarters proving cost discipline compounds shouldn't abandon it the moment growth gets harder to find.

Stop letting "Adjusted EBITDA including quick commerce, compared against last year's Adjusted EBITDA without quick commerce" stand in as if it were a clean year-on-year comparison. This quarter's shareholder letter states that "even after consolidating quick commerce (a business that didn't exist last year), Adjusted EBITDA loss reduced to INR 2.65 billion [Rs. 265 crore] as compared to INR 2.72 billion [Rs. 272 crore] in Q3FY22" - technically true, but it's comparing a four-segment company's loss against a three-segment predecessor's loss and calling the result an improvement. A reader who takes that framing at face value would reasonably conclude quick commerce is now a net contributor to reducing losses, when the more honest framing - ex-quick-commerce losses fell from Rs. 272 crore to Rs. 38 crore, a genuine and much larger improvement, while quick commerce's own loss is layered on top of that - tells a very different and, frankly, more impressive story about food delivery specifically. Report the comparable number and let food delivery's real improvement speak for itself, instead of blending it with a segment that didn't exist a year ago.

Key Financial Metrics

Q3 FY23 (quarter ended December 31, 2022) vs Q2 FY23 (quarter ended September 30, 2022) and Q3 FY22 (quarter ended December 31, 2021) - consolidated, reported in INR crore and USD (converted at the quarter-end rate of Rs. 82.84/$1 for Q3 FY23, Rs. 81.48/$1 for Q2 FY23, and Rs. 74.43/$1 for Q3 FY22)

Metric Q3 FY23 Q2 FY23 QoQ Q3 FY22 YoY
Revenue from Operations Rs. 1,948.2 crore ($235.2M) Rs. 1,661.3 crore ($203.9M) ✅ +17.3% Rs. 1,112.0 crore ($149.4M) ✅ +75.2%
Adjusted Revenue (management non-GAAP) Rs. 2,363 crore ($285.2M) Rs. 2,107 crore ($258.6M) ✅ +12.2% not disclosed on this basis n/a
Segment Result (aggregate, pre-corporate-cost) Rs. (237.5) crore $(28.7)M Rs. (175.0) crore $(21.5)M ⚠️ loss widened 35.7% Rs. (272.3) crore $(36.6)M ⚠️ loss narrowed 12.8%
Operating Income (Loss before tax) Rs. (363.7) crore $(43.9)M Rs. (260.5) crore $(32.0)M ⚠️ loss widened 39.6% Rs. (67.2) crore $(9.0)M ⚠️ loss widened 441% (base effect, see below)
Net Income (Loss for the period) Rs. (346.6) crore $(41.8)M Rs. (250.8) crore $(30.8)M ⚠️ loss widened 38.2% Rs. (67.2) crore $(9.0)M ⚠️ loss widened 416% (base effect, see below)

The YoY comparison on the bottom two rows is real but misleading read on its own: Q3 FY22's Rs. 67.2 crore loss looks small only because that quarter carried a one-time Rs. 315.8 crore exceptional gain from selling Jogo Technologies to Curefit, already flagged when Q4 FY22's loss appeared to jump 435% the moment that gain didn't repeat. Stripped of the exceptional item, Q3 FY22's loss before tax was actually Rs. 383.0 crore - worse than this quarter's Rs. 363.7 crore, even before accounting for the fact that this quarter also consolidates a full quarter of Blinkit, a segment that didn't exist a year ago. Read this way, the underlying trend is one of modest improvement, not the "loss more than quadrupled" headline the raw YoY percentage implies.

Every rupee of the consolidated loss is attributable to Zomato's own shareholders this quarter (non-controlling interest was nil). For the second consecutive quarter, a real interim cash-flow statement is disclosed - covering the nine months ended December 31, 2022, not quarter-only: net cash used in operating activities was Rs. (543.4) crore against Rs. (76.7) crore of capex, for a nine-month free cash flow of roughly Rs. (620.1) crore - worse than the Rs. (519.6) crore burned over the same nine months a year ago, though last year's nine months were a three-segment company and this year's include a full quarter of a newly-consolidated, still-lossy Blinkit. Consolidated cash and cash equivalents on the balance sheet stood at Rs. 580.3 crore as of December 31, 2022 (up from Rs. 392.3 crore at FY22 year-end), while management's broader non-GAAP cash figure - which includes liquid investments and government securities the balance-sheet line excludes - was roughly Rs. 11,300 crore ($1.36B), down slightly from Rs. 11,500 crore last quarter, consistent with the ongoing (if modest) cash draw from Blinkit and Hyperpure's continued losses.

Key Operational Metrics

  • India food delivery GOV: ⚠️ +0.7% QoQ (+21% YoY) in what is normally a seasonally strong quarter - orders declined QoQ while average order value (AOV) grew, driven by an industry-wide post-Diwali slowdown management expects to be temporary
  • Food delivery Contribution»: ✅ Rs. 339 crore, up 14% QoQ and 446% YoY, though management no longer states this as a % of GOV every quarter (see Beyond the Usual)
  • Food delivery Adjusted EBITDA (segment result): ✅ Rs. 24.2 crore profit, up from Rs. 2.7 crore last quarter and a Rs. 220.9 crore loss a year ago - four straight quarters of improvement even as growth stalled
  • Power customers (>50 orders/year): ✅ 2.7 million in CY22, up ~50% YoY from 1.8 million in CY21; customers ordering >100 times/year grew ~70% YoY
  • New customer additions: ⚠️ 23.0 million in CY22, down slightly from 23.6 million in CY21 - pace held up even through the soft final quarter
  • Hyperpure revenue: ✅ Rs. 421.4 crore ($50.9M), +26.1% QoQ, +169.1% YoY; Adjusted EBITDA margin improved to -13% of revenue from -16%, though the segment's absolute loss (Rs. 48.3 crore) held roughly flat
  • Blinkit GOV (first full quarter of consolidation): ✅ +18% QoQ, driven entirely by existing dark stores getting more productive - no net increase in store count
  • Blinkit contribution margin (% of GOV): ✅ improved to -4.5% from -7.3% last quarter
  • Blinkit Adjusted EBITDA margin (% of GOV): ✅ improved to -13.0% from -17.5% last quarter, loss narrowing to Rs. 227 crore from Rs. 259 crore
  • IPO proceeds deployed: ✅ 94.9% (Rs. 8,279 crore of Rs. 8,728 crore net proceeds) as of December 31, 2022, up from 79.0% last quarter
  • Zomato Gold: launched late January 2023 (after quarter-end, disclosed with these results) - a redesigned membership program scaling to 900,000+ members within a month, built around an "On Time Guarantee" feature
  • Talabat (UAE) pass-through revenue: discontinued November 2022; management flagged the "All other segments" line to shrink further in Q4 FY23 as a result

Segment Results

Zomato reports four business-line segments - India food ordering and delivery, Hyperpure (B2B restaurant supply), Quick commerce (Blinkit, consolidated from August 10, 2022), and All other segments (residual, mainly dining-out/Zomato Pro and Talabat pass-through revenue in the UAE, discontinued November 2022). Segment result is operating profit/loss before unallocated corporate costs, other income, share-based payment expense, finance costs, and exceptional items. Q3 FY22 had no quick commerce segment.

Segment Revenue (external) QoQ YoY Segment Result (Q3 FY23) Q2 FY23 Result Q3 FY22 Result
India food ordering and delivery Rs. 1,150.7 crore ($138.9M) ✅ +1.3% ✅ +29.4% ✅ Rs. 24.2 crore (profit) Rs. 2.7 crore Rs. (220.9) crore
Hyperpure Rs. 421.4 crore ($50.9M) ✅ +26.1% ✅ +169.1% ⚠️ Rs. (48.3) crore Rs. (49.2) crore Rs. (41.1) crore
Quick commerce (Blinkit) Rs. 300.8 crore ($36.3M) n/a (full quarter vs stub) n/a (new segment) ⚠️ Rs. (204.7) crore Rs. (119.2) crore (stub) n/a
All other segments (residual) Rs. 75.4 crore ($9.1M) ✅ +53.9% ✅ +16.2% ✅ Rs. (8.7) crore Rs. (9.3) crore Rs. (10.3) crore
Total Rs. 1,948.2 crore ($235.2M) ✅ +17.3% ✅ +75.2% Rs. (237.5) crore Rs. (175.0) crore Rs. (272.3) crore

India food ordering and delivery posted its best-ever operating result (Rs. 24.2 crore, nearly 9x last quarter's Rs. 2.7 crore) despite GOV growth nearly stalling - the segment result grew because Contribution kept rising (up 14% QoQ) even as order volumes softened, not because the top-line reaccelerated. This is the same underlying discipline flagged last quarter holding up under real demand pressure for the first time.

Hyperpure kept growing fast (26.1% QoQ, nearly 3x YoY, now supplying goods to Blinkit's third-party sellers as a new growth channel) while its Adjusted EBITDA margin improved to -13% from -16% - the segment's absolute loss held essentially flat rather than widening, a genuine improvement in unit economics even without hitting profitability yet.

Quick commerce posted its first full-quarter statutory result: a Rs. 204.7 crore loss on Rs. 300.8 crore of revenue. That's not directly comparable to last quarter's Rs. 119.2 crore stub-period loss (roughly 52 days versus a full quarter), but on management's own full-quarter MIS-based figures, Blinkit's underlying trend is improving - contribution and Adjusted EBITDA margins both narrowed meaningfully quarter-on-quarter (see Key Operational Metrics above).

All other segments (residual) narrowed its loss slightly (Rs. 8.7 crore from Rs. 9.3 crore) even as revenue rebounded 53.9% QoQ - a partial, temporary bounce ahead of the Talabat UAE pass-through business being discontinued in November 2022, which management expects to shrink this line further next quarter.

Beyond the Usual

Two subsidiaries - Blinkit among them again - still sit outside the principal auditor's own review

Last quarter's post flagged that Blinkit's own post-acquisition numbers rested on a different audit firm's review than the rest of the group, for the ~52-day stub period ending September 30, 2022. This quarter's auditor's report discloses the identical arrangement continuing: Deloitte did not review the results of two subsidiaries, one of them identifiable by its "period from August 10, 2022 to December 31, 2022" reporting window - Blink Commerce Private Limited (BCPL, the entity behind Blinkit) - which reported a Rs. 483.4 crore total comprehensive loss over that stretch, reviewed instead by another auditor whose report was furnished to Deloitte. A second subsidiary (unnamed in the report) with Rs. 1,188.8 crore of nine-month revenue and a Rs. 148.9 crore nine-month loss carries the same arrangement. This is disclosed and Deloitte's conclusion is explicitly not modified by it, but a full two quarters after the acquisition closed, Zomato's largest and fastest-growing new segment still isn't inside its own principal auditor's direct review scope - worth watching for whether this resolves once Blinkit completes a full fiscal year under the group.

The standing parental-support commitment to loss-making subsidiaries now formally includes Blinkit

Two straight prior posts tracked Zomato's standing commitment to cover Zomato Hyperpure Private Limited (ZHPL) and Zomato Entertainment Private Limited (ZEPL) if either can't meet its own liabilities, alongside a discounted-cash-flow impairment test each quarter. This quarter's equivalent note adds Blink Commerce Private Limited (BCPL) to the same named commitment for the first time - unsurprising given BCPL only became a subsidiary in August 2022, but the first quarter it's explicitly grouped with ZHPL and ZEPL under the same parental-support language. Accumulated losses: ZHPL grew to Rs. 428.5 crore (from Rs. 365.9 crore last quarter), ZEPL to Rs. 25.1 crore (from Rs. 22.4 crore), and BCPL - not previously covered by this footnote - is disclosed at Rs. 483.4 crore for the period from acquisition through December 31, 2022. The company again ran DCF-based impairment tests for all three (as of December 31, 2022 for ZHPL and BCPL, and March 31, 2022 for ZEPL, updated with a nine-month performance review) and again concluded no impairment is required, noted by the Audit Committee and Board.

The headline food-delivery profitability metric quietly shifted from Contribution margin to Adjusted EBITDA margin

For the last several quarters, food delivery's Contribution as a percentage of GOV has been the metric this letter and this blog's coverage tracked as the clearest sign of the business's improving unit economics - it rose from 1.1% to 4.5% of GOV over three quarters before last quarter's post. This quarter, management reports Contribution only in absolute rupee terms (Rs. 339 crore, +14% QoQ) and instead headlines Adjusted EBITDA margin as a % of GOV (0.3% this quarter, up from roughly 0.03% last quarter) as the number to watch, consistent with management's own stated medium-term target of "4-5% of GOV" being for Adjusted EBITDA specifically, not Contribution. Both metrics point the same direction - continued improvement - so this isn't a red flag on the substance. But it means a reader tracking the same ratio quarter over quarter has to switch which line item they're actually comparing, without an explicit note that the primary metric changed - worth watching whether next quarter reverts to disclosing both consistently.

The mid-quarter segment-cost-reallocation boilerplate reappears, without an actual restatement this time

Last quarter's filing disclosed a genuine cost-reallocation that retroactively restated food delivery's Q1 FY23 result from a Rs. 0.1 crore profit to a Rs. 112.9 crore loss. This quarter's notes to the financial results carry the identical boilerplate sentence - "the Group has restated the segment information for prior periods as well" - but the comparative Q2 FY23 figures shown alongside this quarter's results (India food delivery: Rs. 2.7 crore profit; Hyperpure: Rs. (49.2) crore; quick commerce: Rs. (119.2) crore; all other: Rs. (9.3) crore) match exactly what was already disclosed and reported last quarter, with no further restatement visible. The boilerplate language appears to be carried in every quarter's notes regardless of whether an actual reallocation occurred that period - a reader can't tell from the sentence alone whether numbers moved, and has to cross-check the comparative columns each time to be sure.

Target Valuation Range

The market now prices Zomato at Rs. 49,563 crore, roughly 5.2x-6.4x revenue (Adjusted Revenue basis to statutory revenue basis) - fairly valued, tilting toward undervalued: the stock's multiple compressed meaningfully this quarter even as Adjusted Revenue grew 66% YoY and food delivery's operating result kept improving - the market appears to be pricing in the growth slowdown more than the underlying profitability trend, which is arguably the more durable signal right now.

Zomato's shares closed at Rs. 59.30 on December 30, 2022, down 4.9% from the Rs. 62.35 close at the end of Q2 FY23 - the first quarterly decline after last quarter's rebound, though still well off the stock's November 2021 high of Rs. 152.55.

Market cap buildup Q2 FY23 Q3 FY23
Share price (period-end) Rs. 62.35 Rs. 59.30
Shares outstanding (paid-up capital implied) ~8,337 million ~8,358 million
Market capitalization Rs. 51,981 crore Rs. 49,563 crore ($5.98B)

Market cap fell by less than the share-price drop alone, thanks to the marginal share-count increase from ESOP exercises.

A real DCF or reverse-DCF still isn't credible this quarter for the same structural reason as before: the disclosed cash-flow statement is a nine-month, not clean-quarterly, figure under Ind AS, and a business combining a maturing-but-now-slowing food-delivery segment with a still-scaling quick-commerce arm doesn't have a stable enough cash-flow base to project confidently. A peer-multiples sanity check remains the workable approach, and there still isn't a comparably-sized listed pure-play Indian food-delivery-plus-quick-commerce peer.

Peer-multiple sanity check Q2 FY23 Q3 FY23
Statutory revenue (annualized) Rs. 6,645.2 crore Rs. 7,792.8 crore
Adjusted Revenue (annualized) Rs. 8,428 crore Rs. 9,452 crore
P/S (statutory revenue basis) 7.8x 6.4x
P/S (Adjusted Revenue basis) 6.2x 5.2x

Both multiples compressed by a meaningfully larger margin than the roughly 5% price decline alone would explain, since Adjusted Revenue actually grew - the market re-rated the business down on the growth-slowdown signal even as trailing profitability metrics kept improving, which is the kind of divergence worth watching rather than automatically reading as the market being wrong in either direction.


Zomato Limited's Statement of Unaudited Consolidated and Standalone Financial Results for the quarter and nine months ended December 31, 2022 (reviewed by Deloitte Haskins & Sells, dated February 9, 2023), the company's regulatory XBRL filing for the same period, and the company's Q3 FY23 shareholder letter and results presentation of the same date.