Q2 2021 · NYSE · Aug 19, 2021

DASH Why Is DoorDash Suddenly Losing More Money Than It Did a Year Ago?

DoorDash's second 10-Q as a public company shows revenue up 83% and take rate actually recovering from last quarter's compression, yet the company swung from a rare GAAP profit a year ago to a $102 million net loss - almost entirely because stock-based compensation and post-IPO operating investment grew faster than the top line.

A Bigger Loss, Bought on Purpose

DoorDash's first quarter as a public company ended on a note of cautious improvement: take rate had compressed under Proposition 22's cost pressure, but Adjusted EBITDA» had swung positive and the GAAP net loss was narrowing. This 10-Q, covering the quarter ended June 30, 2021 and filed with the SEC on August 13, 2021, complicates that improvement narrative in a way last quarter's did not: DoorDash swung from a $23 million GAAP net profit in Q2 2020 - the rare quarter the pandemic's stay-at-home demand outran DoorDash's own cost base - to a $102 million net loss this quarter, even as revenue grew 83% year-over-year to $1.24 billion and Adjusted EBITDA grew 43% to $113 million.

The gap between "profitable a year ago" and "losing money now" isn't a demand problem or a take-rate problem - if anything, take rate improved this quarter (see Key Operational Metrics below), reversing last quarter's Prop 22-driven compression. DoorDash's own filing attributes the reversal directly to a low year-ago comparison base: revenue grew faster than Marketplace GOV» this quarter "primarily due to increased merchant commissions as we launched initiatives to support our merchants during the COVID-19 pandemic in the three months ended June 30, 2020" - in other words, Q2 2020's take rate was artificially depressed by pandemic-era merchant relief, and this quarter's recovery is DoorDash's commission structure normalizing back to where it was before, not a new structural improvement. The real driver of the swing to a net loss is instead cost growth outrunning revenue growth almost across the board: stock-based compensation expense jumped from $3 million to $138 million, sales and marketing spend grew 154% to $427 million, and general and administrative expense grew 145% to $216 million - all faster than revenue's 83%. Total costs and expenses grew to 108% of revenue, up from 96% a year ago. Contribution Profit», the company's own measure of order-level unit economics, still grew 50% to $290 million - so the order-level business itself got healthier even as the consolidated income statement got worse, which is exactly the kind of divergence a reader relying on the headline net loss number alone would miss.

Most of that stock-based compensation jump is the same story flagged in the prior post: RSU» tranches that began vesting once the December 2020 IPO satisfied their liquidity condition are now working their way through the income statement in full, not a new expense the business didn't already know about. But the sales-and-marketing and G&A growth is a genuine choice, not an accounting artifact - and management's own language on the earnings call (see below) confirms it was deliberate.

The Prescription

DoorDash should keep funding the international and non-restaurant expansion it's now running - the just-launched Sendai, Japan market (DoorDash's third country after Canada and Australia) and continued push into grocery, convenience, pet, and alcohol categories are the only way a company already dominant in U.S. restaurant delivery keeps compounding its total addressable market rather than fighting for share of a category that's decelerating post-reopening. Partner merchants growing same-store sales 35% year-over-year on DoorDash's own marketplace this quarter is real evidence the platform still adds value beyond the pandemic-era captive-audience effect.

What it should stop doing: letting "investment" absorb scrutiny that a genuine margin question deserves. Contribution Margin fell from 29% to 23% this quarter and full-year Adjusted EBITDA guidance ($150-350 million) barely exceeds what DoorDash already earned in the first half alone ($156 million) - implying a second half that could be break-even to modestly profitable at best, and possibly worse than H1 at the low end of that range, despite Marketplace GOV guidance being raised. A company that told public shareholders eight months ago it was on a path to sustained profitability now needs to be explicit about how long the "investment phase" lasts and what specific milestone ends it - not fold every expense increase into an undifferentiated growth narrative every quarter going forward.

Key Financial Metrics

Q2 2021 vs. Q2 2020 - consolidated, reported in USD (DoorDash reports natively in USD, no FX conversion needed)

Metric Q2 2021 Q2 2020 YoY
Revenue $1,236M $675M ✅ +83%
Adjusted EBITDA» $113M $79M ✅ +43%
Operating Income (Loss) $(99)M $27M ⚠️ swung negative
Net Income (Loss) $(102)M $23M ⚠️ swung negative
Free Cash Flow» $198M not disclosed on a discrete quarterly basis (see note)

Balance sheet: DoorDash's 10-Q compares quarter-end to the prior fiscal year-end, not the year-ago quarter, so the columns below are Jun 2021 vs. Dec 2020

Balance sheet metric Jun 2021 Dec 2020 Change
Total Cash + Marketable Securities $4,668M $4,859M ⚠️ -4%
Total Assets $6,182M $6,353M ⚠️ -3%
Total Liabilities $1,563M $1,653M ✅ -5%
Total Stockholders' Equity $4,619M $4,700M ⚠️ -2%

DoorDash's cash-flow statement only reports operating, investing, and financing activity on a year-to-date basis, not a discrete second-quarter basis, so the $198 million Free Cash Flow figure above is this site's own calculation, derived by subtracting Q1 2021's already-disclosed figures (from the prior post) from the six-month totals. On a six-month basis, Free Cash Flow was $310 million in 2021 versus just $27 million in 2020, a genuine improvement even after accounting for $235 million of six-month non-cash stock-based compensation (versus $8 million a year earlier).

The balance sheet declined modestly across the board, but not from operating weakness: $172 million of cash went to pay tax withholding on the net share settlement of RSUs as employees' post-IPO awards began vesting (see Beyond the Usual), and the company continued investing surplus cash into marketable securities. DoorDash still carries zero funded debt.

Revenue and Adjusted EBITDA both grew this quarter, and take rate actually recovered from last quarter's Prop 22-driven compression - but DoorDash still swung to a larger GAAP net loss than a year ago, because operating expense growth outpaced even that revenue growth, and management has confirmed the increase was a deliberate choice, not an accounting quirk.

Key Operational Metrics

Q2 2021 vs. Q2 2020

Metric Q2 2021 Q2 2020 YoY
Total Orders 345M 204M ✅ +69%
Marketplace GOV» $10,456M $6,150M ✅ +70%
Contribution Profit (Loss)» $290M $193M ✅ +50%
Contribution Margin (% of revenue) 23% 29% ⚠️ -6pp
Take Rate» (Revenue ÷ Marketplace GOV, calculated) 11.82% 10.98% ✅ +0.84pp

Take rate recovering (see above for why) is the one operational metric moving in the opposite direction from the prior quarter's finding - and DoorDash also introduced new tools this quarter to help merchants manage order volume during periods when capacity is strained, without directly naming that same Dasher-undersupply issue as the reason. But Contribution Margin moving the other direction this quarter shows the improvement isn't free: DoorDash is capturing a larger share of each order's value while giving more of it back in cost-of-revenue and marketing spend, netting out to a smaller share of revenue actually kept at the contribution-profit line than a year ago. DoorDash still does not disclose exact merchant, consumer, or Dasher headcounts or a DashPass subscriber count - the shareholder letter says only that DashPass subscribers grew quarter-over-quarter and year-over-year, and grew "more than twice as fast" as non-DashPass monthly active users, without giving an absolute number. Non-restaurant order growth (grocery, convenience, pet, alcohol) is described only as "substantially faster" than restaurant order growth on both a quarter-over-quarter and year-over-year basis - a qualitative claim, not the specific "40% quarter-over-quarter to over 7% of Total Orders" figure DoorDash gave last quarter, so the pace of that specific mix shift can't be tracked numerically this quarter.

DoorDash still operates and reports as a single segment, so there's no segment breakdown to run separately here.

Beyond the Usual

The Worker-Misclassification Settlement Inches Toward Final Approval at the Same Price

The $100 million Marko settlement - flagged in the prior post after its third increase - received preliminary court approval from the Superior Court of California, County of Los Angeles on July 12, 2021. The dollar amount hasn't changed since the April 2021 increase this site already covered, and preliminary approval isn't final: the settlement still needs final court approval, and Dashers covered by the class can individually opt out and pursue separate claims. This is procedural progress toward closing a legacy liability, not a new development in the underlying dollar exposure.

The Restricted Stock Pool Feeding Future Dilution Is Growing Faster Than It's Vesting

Unrecognized stock-based compensation tied to ordinary RSUs (excluding CEO Tony Xu's separate Performance Award) rose to $1.2 billion as of June 30, 2021, expected to be recognized over a weighted-average 2.79 years - up from the $831 million disclosed as of March 31, 2021 in the prior post, despite $138 million of stock-based compensation already being expensed this quarter alone. New grants to employees are replenishing the unvested pool faster than existing awards are vesting out of it - a sign that future dilution from this pool isn't shrinking as the initial post-IPO vesting wave works through the income statement, it's still building.

Full-Year Guidance Implies DoorDash May Give Back Most of the First Half's Margin Gains

DoorDash's own full-year 2021 guidance, issued alongside this quarter's results, calls for Adjusted EBITDA of $150-350 million - against $156 million already earned in the first six months of the year. At the low end of that range, DoorDash would need second-half Adjusted EBITDA to be negative; even the midpoint implies a second half barely more profitable than the first, despite full-year Marketplace GOV guidance being raised to $39.0-40.5 billion. Management frames this explicitly as a deliberate step-up in investment (see below), not a warning sign, but it's a wide enough range, and a low enough floor, that a reader should track next quarter's actual Adjusted EBITDA against it rather than assuming the H1 trajectory simply continues.

DoorDash disclosed a $45 million unrecognized tax benefit as of June 30, 2021 - a reserve for uncertain tax positions that, if the IRS or a state authority ultimately disagreed with DoorDash's position, could require additional tax payment. This is the first time this figure has appeared in this site's coverage of the company; DoorDash notes it maintains a full valuation allowance against its deferred tax assets outside certain foreign jurisdictions, consistent with a company still carrying an accumulated deficit.

Working the other direction, DoorDash disclosed that it favorably resolved a sales-and-indirect-tax exposure in the six months ended June 30, 2021, reducing previously reserved liabilities by $29 million - a reminder that the "certain legal, tax, and regulatory settlements, reserves, and expenses" line management excludes from Adjusted EBITDA each quarter (a net $36 million exclusion this quarter, $49 million for the half) nets together both new charges and favorable reversals like this one, not just one-directional bad news.

Late in the second quarter, DoorDash launched in Sendai, Japan - its third international market after Canada and Australia, and its first outside North America and Australia entirely. On the earnings call, CFO Prabir Adarkar described the launch as under two months old at the time of the call and said the company was tracking "product market parameters" (retention, order frequency, whether customers are staying for habit rather than just discounts) rather than financial results this early, consistent with how DoorDash approached its earlier international launches.

DoorDash paid $172 million in cash during the first half of 2021 for tax withholding related to the net share settlement of equity awards - the cash cost of employees' RSUs actually vesting and being settled in shares now that the IPO's liquidity condition has been satisfied. This is a real, one-time-in-character cash outflow (not an ongoing expense) that explains a meaningful chunk of the $492 million used in financing activities during the half, despite DoorDash carrying no debt to service.

Management's Case for a Deliberate Step-Up in Spending

DoorDash held its earnings call on August 12, 2021, with CEO Tony Xu and CFO Prabir Adarkar. Unlike last quarter's call, this one opened straight into analyst questions rather than prepared remarks, and the dominant theme across multiple questions was the same one driving this quarter's numbers: a real, acknowledged increase in spending. Asked directly to quantify the "higher level of investment" language peppered through the shareholder letter, CFO Adarkar reframed it as a philosophy rather than a one-quarter anomaly: DoorDash considers itself "a tiny, tiny fraction of the potential" of the newer categories (convenience, grocery, pet, alcohol) it has entered, and is using the improving margins of its core, large, growing U.S. restaurant business to fund that expansion rather than declaring victory on profitability early. On Japan specifically, Adarkar was notably cautious - explicitly declining to draw conclusions less than two months into the launch and describing the current international priority list (Canada, Australia, Japan) as expanding further only once existing markets "start generating profit pools" the company can afford to reinvest.

Notably absent from the call: any mention of Proposition 22, the California Employment Development Department payroll-tax audit, or the Marko settlement's preliminary approval two weeks before the call - all three of the regulatory and legal threads this site has tracked across DoorDash's first two quarters as a public company went unaddressed, surfacing only in the filing's own disclosures (see Beyond the Usual above).

Stock Price Since Last Quarter

DoorDash's stock recovered sharply during this quarter after the sharp Q1 selloff this site already covered: from a March 31, 2021 close of $131.13 to a June 30, 2021 close of $178.33, a 36.0% gain in three months using month-end closing prices (DoorDash has not split its stock since its IPO, so these are actual nominal prices, not split-adjusted). The climb was steady rather than a single spike - April closed at $143.17, May at $150.28, June at $178.33 - tracking the broader mid-2021 recovery in growth and technology stocks as the early-2021 rate-driven selloff eased, rather than a reaction to any single DoorDash-specific catalyst. The stock remains well below its Q1 2021 high of $215.16 but has now recovered roughly 36% of the peak-to-trough decline covered in the prior post.

Target Valuation Range

~13.3x EV/Revenue. Bottom line: still priced for a long runway of growth well beyond what this quarter's own guidance implies for near-term profitability - the recovery in DoorDash's share price this quarter pushed its revenue and GOV multiples back up rather than down, even as the company's own full-year guidance suggests flatter, not improving, Adjusted EBITDA in the second half.

With 306.19 million Class A and 31.33 million Class B shares outstanding at quarter-end (337.52 million total, per the balance sheet) and no funded debt:

Market cap → enterprise value Q2 2021 (period-end)
Share price (period-end, June 30, 2021 close) $178.33
Shares outstanding (Class A + B) 337.52 million
Market capitalization ~$60.2 billion
Less: cash and marketable securities $4.67 billion
Funded debt none
Enterprise value ~$55.5 billion
Peer-multiple sanity check (TTM basis) Q1 2021 Q2 2021 Change
TTM Revenue $3.60 billion $4.16 billion ✅ up
Enterprise value ~$38.2 billion ~$55.5 billion ⚠️ up
EV/Revenue» ~10.6x ~13.3x ⚠️ up
EV/Marketplace GOV (TTM) ~1.21x ~1.55x ⚠️ up
EV/Adjusted EBITDA» (TTM) ~126x ~165x ⚠️ up

The share-price recovery more than offset the revenue growth in the denominator, pushing EV/Revenue up rather than down. Still a materially richer multiple than Coupang's roughly 3.8x on an annualized-single-quarter basis for the same reporting period, though the two companies use different revenue bases for the comparison and Coupang was a larger, more mature revenue business at a comparable stage. The EV/Adjusted EBITDA multiple of ~165x is even richer than Q1 2021, despite this being DoorDash's second straight quarter of positive Adjusted EBITDA since going public - the valuation still depends almost entirely on growth and margin expansion many years out, not on current profitability, and this quarter's own guidance (see Beyond the Usual) suggests that margin expansion isn't guaranteed to show up in the very next two quarters.

A full DCF still isn't attempted here for the same reason as last quarter: DoorDash has barely more than a year of Adjusted EBITDA-positive history, and this quarter's own full-year guidance range is wide enough that a forward cash-flow model would rest on assumptions DoorDash itself hasn't narrowed down yet. The peer-multiple read above remains the more honest tool available at this stage of the company's public life.


DoorDash, Inc.'s Quarterly Report on Form 10-Q for the quarter ended June 30, 2021, filed with the SEC on August 13, 2021; DoorDash's Q2 2021 shareholder letter (Exhibit 99.1 to its Form 8-K filed August 12, 2021); and DoorDash's Q2 2021 earnings call, held August 12, 2021.